We’re upgrading our Clinical IT System!
We believe this new system will provide a more efficient and effective way of managing your healthcare needs by introducing better ways of working for our practice, and also enable us to be better connected to other NHS Services both locally and nationally.
We are doing all we can to minimise disruption for our patients during this transition, however there will be some impact on our services. Please note the following:
- All Online Services prescription requests must be with us by 11.08.2020 as the service will be suspended on this date
- All EPS prescription requests (electronically transferred to a pharmacy) must be with us by end of 11.08.2020 , if medication is needed before 26.08.2020. Scripts issued during this time will be printed on Paper, and must be collected by patient / pharmacy.
- Patients will NOT be able to request test results between 11.08.2020 and 26.08.2020 . However, our GPs will contact all patients whose results need following up urgently.
- Routine referrals between 11.08.2020 and 26.08.2020 will be completed as soon as possible after 26.08.2020 . Urgent referrals will NOT be delayed.
- We will NOT be able to register patients for online services during this time
- A new online system will be available for you to register with and we will provide information on how to do this via email in the next few weeks. You will be able to register for the new online service from the Last week of September 2020.
- During this time ONLY, you can submit prescription requests by emailing them to belvederemedicalcentre@nhs.net
This is not a decision we have taken lightly, but believe both staff and patients will benefit significantly from the new system. Thank you for your patience.
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PATIENT NOTICE
We want to assure our patients that we are still open. Due to the current Covid-19 pandemic we have made some changes to the way we book your appointments. To help reduce the spread of Coronavirus all patients wishing to book appointments will be triaged. The fastest way to do this is for you to complete an online consultation, which you can do via this website. You can also do this on the NHS App which is available for free on iOS and Android devices. If you need support to complete an online consultation, please call the Bexley eConsult Line on 020 8269 3406. The online consultation will be reviewed with in one working day and then we will contact you with advice for next steps, which may include a telephone appointment with a Clinician or possibly a face to face appointment.
For COVID-19 related inquiries please use NHS 111 on line or call NHS 111.
If you require a sick note for self-isolation go to NHS 111 online to obtain isolation note. The practice can not issue sick notes for any COVID-19 related sick leave
If you need urgent help and are not sure what to do then go to NHS111 online or if you are not able to do this call NHS111
For life threatening emergencies: Call 999
Ordering Repeat Medication:
Do Not Come to Surgery to order repeat medication .You can order this from your nominated pharmacist or use online services For all Queries E-Consult , Email,or Telephone us if you have no internet.
Please call the surgery between the hours of 12-2 pm for your test results.
If you do not have online services yet and wish to join up please speak to a receptionist who can help you with this.
Online Appointments: This service has currently been suspended
The above supersedes our usual appointment booking procedures.
COVID-19 tests.
Any patients requiring information about testing please go to the government website: https://www.gov.uk/apply-coronavirus-test. Patients who do not have access to or cannot use the internet can call a dedicated phone line, which can be used to order a test if no other options are available. The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07.00 and 23.00. Around 98% of all Coronavirus test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results.
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Please note if you submit an eConsult on a Bank Holiday it will not be read until we return to work after the Bank Holiday
Belvedere medical Centre invites you to try the NHS APP. You can use it to request GP advice without an appointment .Find out more and download the NHS APP here:
https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
eConsulthealth has teamed up with the NHS APP team:
Did you know you can now submit an eConsultation from the NHS APP? After downloading and registering on the APP all your personal information will be automatically filled in each time you need to submit an eConsult so you don’t have to. All your medical information will come straight to us so we can get you the best care.
The NHS APP is available for both Apple and Android phone. Find out more and download the NHS APP here: www.nhs.uk/app
This modern practice provides a comprehensive health care service with an ongoing commitment to healthcare education.
We provide this in a well-equipped surgery with a well trained Primary Healthcare team enabling patients to make well informed decisions about their own health.
| We are CQC registered. Click here for more information. |
Disabled Access
There are two reserved disabled car parking spaces near the front entrance. Wheelchair access to the building is via a ramp near the front entrance.
A disabled patients' WC is also available. If access proves difficult to any of our disabled patients please inform our staff.
Mobile Phones
Please turn off your mobile phone before entering the medical centre, as this disturbs staff and patients and may also interfere with medical equipment. Please let us know if you change your mobile number.
Address, Contact Numbers & Emails
Please ensure you let us know if you change your address. Please keep us notified of any change to your contact number(s) including email address.
Clinical Commissioning Group
The practice is included in the area overseen by NHS South East London whose main reception is open Monday to Friday between 9.00am and 5.00pm.
Contact details:
NHS South East London
1 Lower Marsh
London
SE1 7NT